Terms and Conditions

Acceptance of Payment towards Booking

For booking online, the Customer is required to pay the minimum Booking amount as mentioned on the online booking page (subject to change without any prior notice). The Payment of booking amount is to be made online by Credit Biked/Debit Biked, netbanking through NEFT/RTGS/IMPS, UPI payment and mobile wallet options payable in favour of the respective Dealership using third party platform.

Acceptance of online booking payment is by the Dealership through online payment only.

In the event, the Customer suffers any kind of loss or damage arising out of the payment transaction made by the Customer through its website, Saboo dealership shall not be responsible for the same

The transactions, booking amount and all other commercial terms such as balance payment, delivery of bike etc., shall be as per the bipartite contractual obligations agreed between the Customer and the Dealership only.

The booking amount remitted by the Customer shall be transferred to the Dealership’s account, which the customer selected.

Saboo reserves the right to restrict the number of online booking which a Customer can make through his/her Credit/Debit/ Biked / Bank Account/ or any other financial instrument and accordingly reserve its right to reject an online booking made by a Customer, without assigning any reasons.

The Customer acknowledges that SASABOOIPL will not be liable for any damages, interests, wrong transfer or claims etc. resulting from not processing a transaction or any delay in processing a transaction which is beyond control of SASABOOIPL.

Post Booking Amount Process

The Booking amount paid by the Customer at the time of online booking will be adjusted against the sale price of the bike at the time of raising the Invoice by the Dealership.

The Customer shall pay the balance amount to the Dealership to complete the successful transaction of purchase of the bike. Thereupon, the Dealership shall deliver the bike as per the delivery commitment date given by the Dealership. Only after receipt of the full balance price of the bike and submission of requisite supporting documents, the booking will be binding. Until then, the online booking is merely a request on the part of the Customer and an indication of an intention to sell on the part of the Dealership and does not result in a booking confirmation or contract of sale and should the booking fail to be accepted for whatever reasons or could not be completed, there will be no financial implications to SASABOOIPL or the Dealership except as per the terms and conditions mentioned here.

If a Customer fails to pay the balance amount within the stipulated time as informed by the Dealer, the bike chosen by the Customer would be allocated to the next customer. Thereafter, depending on the date of receipt of balance amount from the Customer, the Customer’s Booking Reference Number would change and accordingly delivery of bike booked by the Customer would be postponed by the Dealership, depending on the availability of particular Bike booked by the Customer.

The Vehicle Specification and price including, statutory levies (Import Duty, Excise Duty, RTO Taxes and other levies) will be applicable as prevailing on the date of invoice issued by Dealership to the Customer.

Delivery of Saboo Bike

The Customer should contact the Dealership at the time of making the online booking for the purpose of taking delivery. The name on which Booking has been made cannot be changed and Dealership will have to raise a special request with Saboo to change Customer name against a Booking

Expected date of Delivery of Bike will be confirmed by the Dealership upon receipt of balance sale price from the Customer however the delivery of Bike is subject to availability of Bike at the selected Dealership. In case, there is a waiting period, the Customer will be informed of the expected date of delivery by the Dealership.

All the original documents will need to be produced prior to delivery or at the time of taking delivery of Bike for verification as per requirement of Dealership

The documents required for registration of the Bike have to be submitted as per the policy, rules and regulations of the transport authority of the concerned State Government.

Cancellation and Refund

If any online booking amount and other amount paid by the Customer to the Dealership towards the price of the Bike, Accessories or statutory requirement, then the Customer has to claim the said amount from the Dealership and no online transaction shall be made in this regard. No cash payments would be made by the Dealership to the Customers.

In the case of financed orders, cancellation request shall be sent to the Dealership through the financing entity and refunds will be made by the Dealership to the concerned financing entity only.

The Notice of cancellation should be sent to the Dealership together with the original customer copy of the Order Booking Form if any and the payment receipt. Once cancelled, Customer Order cannot be reinstated at the same Booking ID.

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